Shipping Policy

Thank you for shopping with Driftwood Online Store. We are a family-owned beach shop based in Fernandina Beach, Florida, and we appreciate your support.

Processing Time

Orders are typically processed within 1–3 business days. During holidays, launches, or busy seasons, processing times may be slightly longer.

You will receive a confirmation email once your order has shipped, including tracking information.

Shipping Rates

Shipping costs are calculated at checkout based on your location and order size.

We currently ship through USPS and UPS within the United States.

Local Pickup

Local pickup may be available for customers near Fernandina Beach, Florida. If pickup is available for your order, you will see the option at checkout.

You will receive an email notification when your order is ready for pickup.

Delivery Times

Estimated delivery times vary depending on shipping method and location.

Typical delivery estimates:

• Standard Shipping: 3–7 business days
• Priority Shipping: 2–4 business days

Please note that shipping carriers may occasionally experience delays outside of our control.

Lost or Stolen Packages

Driftwood Surf Shop is not responsible for lost, stolen, or delayed packages once they have been marked as delivered by the shipping carrier.

If you experience an issue with your shipment, please contact the carrier directly or email us and we will do our best to help.

Incorrect Shipping Information

Please double-check your shipping address before placing your order. We are not responsible for orders shipped to incorrectly entered addresses.

Questions

If you have any questions about your order or shipping, please contact us at:
Sales@driftwoodxchng.com

Thank you for supporting Driftwood Surf Shop!